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| Managed
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Nobody has more experience from
getting the best out of our toolset than
we do. So even though we have
designed the tools to be as flexible and
user-friendly as we can (if you wish to
purchase a licence), many of our
customers appreciate the added value
that the breadth and depth of our first
hand experience in scanning complex
environments brings.
However, we definitely don't believe
that one size fits all. As a
consequence, more than a decade ago we
split our Managed Service into two
offerings: the Core Audit & the
Enterprise Audit. The Core Audit
concentrates on the basics, with the
Enterprise Audit providing greater
depth. Whichever you choose depends upon
your own preferences, and not
necessarily the size of your
organisation.
Summary:
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Using a Xiscan consultant to plan and
execute scanning. Once complete, to report
results to the organisation.
It is suited to customers that have:
- Concerns regarding internal modems
requiring immediate attention
- An internal security policy that
addresses unauthorised modems
- Insufficient available security staff
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Description:
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Initial Site Survey
- Working closely with your
business, either locally or
remotely, a senior Xiscan
security consultant will:
- Help define the business
goals and scope of the
Xiscan audit
- Assess potential impact on
normal business operations
when scanning
- Highlight prerequisites
and derive an agreed
scanning schedule
Scanning
- Performing voice and data
scans within the organisation,
as defined in the Initial Site
Survey (see above)
- All findings automatically
stored in the Xiscan
internal database.
- Areas of concern
specifically targeted for
subsequent scans.
Report Preparation &
Deliverables
- All findings are presented in
a suitable report format, split
into the following main areas:
- Management Summary
- Risk Analysis (Enterprise
only)
- Telephone System Survey
Description
- Scan Results
- Recommendations
- Through the use of structured
spreadsheets, audit result data
can be fed directly into
monitoring and remediation
efforts
Client Walkthrough
Presentation (Enterprise Only)
The Managed Service doesn't end
with the delivery of the written
report. For most organisations the
end of an audit marks only the
beginning of the task of managing
the issues. To ensure that a
customer gains maximum value from
an audit, a Xiscan Consultant
gives an oral presentation of the
audit results. This meeting
usually acts as a forum for
involving key staff from disparate
groups within an organisation
(telecomms, desktop support,
security), each of whom will play
an active role in addressing the
modem issues highlighted by the
audit.
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Ongoing Support Packages:
For many of our customers, the
Managed Service constitutes a
number of scans over 1, 2 or 3
years. This ensures that the
effectiveness of any modem
security policy can be gauged, and
appropriate steps taken. Indeed,
most of our customers see the
benefit from a periodic review of
both their telephony
infrastructure and their modem
policy.
Once the initial scanning exercise
has been performed, and your
organisation's dialling structure
has been defined within the Xiscan
database, it is simply a matter of
running the scan tool.
We make extensive efforts to
consolidate results with historic
data and make sure that they are
easily interpreted.
Customers can thereby quickly view
the status of previously- or
newly- identified modems. We aim
to be flexible. Regular scanning
packages can be performed on a
basis tailored to suits your
business needs.
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Deliverables:
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If you are interested in using our consultancy
services, please complete and submit the form
below. A Xiscan representative will contact you as
soon as possible.
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